We’re sorry to see you go!
If you choose to delete your account, please keep in mind the following:
- Account deletion is permanent and cannot be undone.
- Your personal information (such as your name and email address) will be permanently erased.
- All your saved points and progress will be lost and cannot be recovered.
If you wish to permanently delete your account and personal information from DigiWards, follow these steps:
Option 1: Deleting Account Through App Menu
- Open the app on your device.
- Navigate to the main menu represented by three dots in the top-right corner.
3. Select “Delete Account”.
4. In the provided text field, type the word ‘delete’ to confirm your intention to delete the account.
5. Tap the “DELETE” button. Please note that this action is irreversible.
Option 2: Contacting Support via Email
- Open your email application or visit your email provider’s website.
- Compose a new email to support@digiwards.app.
- Use a clear and concise subject line, such as “Account Deletion Request.”
- In the body of the email, include the following information:
- Your full name
- The email address associated with your account
- Any additional account details that may be required for verification
- Clearly state your intention to delete your account and request the removal of all personal information.
- If there are any specific steps or information required from you, follow the instructions provided by the support team.
- Wait for a response from the support team, which may include further instructions or confirmation of your account deletion.