This Privacy Policy (“Policy”) describes how personally identifiable information (“Personal Information”) you provide or we collect automatically on the DigiWards website (“Website”), the DigiWards mobile application (“Mobile Application”), and any related products and services (collectively, “Services”) is collected, protected, and used. It also explains your choices regarding our use of your Personal Information and how you can access, update, or manage it.
This Policy is a legally binding agreement between you (“User”, “you”, or “your”) and the Website operator and Mobile Application developer (“Operator”, “we”, “us”, or “our”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy.
This Policy does not apply to the practices of companies we do not own or control, or individuals we do not employ or manage.
1. Information We Collect
1.1 Automatic Information
When you use the Services, we automatically collect certain information sent by your device or browser. This may include:
- Device information (device type, operating system, browser, IP address)
- Advertising ID and device ID
- Language preferences
- Pages visited, time spent, search terms, and usage statistics
We use this information to:
- Monitor abuse and improve our Services
- Generate aggregated usage statistics
- Enhance user experience and functionality
We may also use this information to enable certain third-party advertising services, but only in aggregate or anonymized form unless you have provided consent.
1.2 Information You Provide
You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Services, you may be asked to provide certain Personal Information. This information may include the following but is not limited to:
- Name, birthdate, gender, country of residence, and contact information (email, mobile number)
- Content you submit (articles, feedback, images)
We may also collect information from third-party sources such as public databases, social media platforms, marketing partners, or analytics providers. This may include demographics, online behavior, or device usage.
Note: You can choose not to provide certain Personal Information, but this may limit your ability to use some features.
2. How We Use Your Information
We use your Personal Information to:
- Create and manage user accounts
- Improve and personalize our Services
- Respond to inquiries, feedback, and support requests
- Send administrative, promotional, or marketing communications
- Administer contests, promotions, or surveys
- Deliver targeted advertising in accordance with user consent
- Enforce policies, terms, and prevent abuse
- Comply with legal obligations
Referral Features:
If you use our referral features, we may process information related to your invitations and referrals. For example, when you invite a friend or refer someone, we may show your name (or display name) to the person you referred, and their name (or display name) may be shown to you once they join. This information is used solely to enable referral functionality within the Services.
Legal Basis for Processing:
Depending on your location, we may process Personal Information based on:
- Consent: For marketing and optional features
- Contractual necessity: To provide services or fulfill pre-contractual obligations
- Legal obligations: To comply with applicable laws
- Legitimate interests: To protect our Services and users, provided it does not override your rights
- Public interest or official authority (if applicable)
Note: In some jurisdictions, we may rely on processing until you object (opt-out), even without explicit consent. You can always contact us to clarify the legal basis for processing.
3. Billing and Payments
We use third-party payment processors to securely handle payment information. Their privacy practices may differ from ours, and we encourage you to review their policies.
4. Account Management and Deletion
You can request deletion of your account or Personal Information by contacting us at support@digiwards.app.
Important: Some data may be retained to comply with legal obligations, resolve disputes, enforce agreements, or for legitimate business purposes. Aggregated and anonymized data may be used even after deletion.
5. Sharing Your Information
We may share your information with:
- Trusted third-party service providers who perform functions on our behalf
- Affiliates for related products and services
- Other users of the Services, when necessary to enable app features such as competitions, referrals, or other in-app functionalities
- Legal authorities, when required by law or to protect safety and rights
We do not sell your Personal Information to third parties. Certain third-party SDKs and websites integrated into our Services may collect additional information directly from you (e.g., job, education, or demographics) when you choose to participate in surveys or related features. This is done only with your consent. Any third parties receiving data may use it only as necessary to perform services for us or to comply with legal requirements.
6. Data Retention
We retain Personal Information only as long as necessary to fulfill purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. After the retention period, information is deleted or anonymized. Rights such as access, rectification, erasure, and portability cannot be enforced once the retention period expires.
7. International Transfers
Your data may be transferred to and stored in countries other than your own. We take appropriate safeguards, including legal mechanisms, to protect your data. You may contact us to learn more about these safeguards.
8. Your Rights
Depending on your location, you may have the following rights:
8.1 General Rights
- Access, correct, or update your Personal Information
- Delete or restrict processing of your data
- Object to processing (e.g., for marketing)
- Receive data in a machine-readable format and transfer it to another controller
8.2 GDPR (EU/EEA Residents)
- Access your data
- Correct incomplete or inaccurate data
- Request deletion under certain conditions
- Object to processing
- Restrict processing
- Receive your data in a structured, machine-readable format
- Withdraw consent if previously given
- Lodge a complaint with a Data Protection Authority
8.3 CCPA/CPRA (California Residents)
- Know what personal information we collect, use, or disclose
- Request deletion of personal information
- Opt-out of the “sale” or sharing of personal information. (We do not sell your Personal Information to third parties. Certain third-party SDKs and websites integrated into our Services may collect additional information directly from you (e.g., job, education, or demographics) when you choose to participate in surveys or related features. This is done only with your consent. Any third parties receiving data may use it only as necessary to perform services for us or to comply with legal requirements. “Sharing” refers only to limited disclosures, such as with service providers necessary to operate the app.)
- Correct inaccurate personal information
- Limit use of sensitive personal information
To exercise any rights, contact us at support@digiwards.app. Identity verification may be required.
9. Children’s Privacy
- Services are not directed to individuals under 16. We do not knowingly collect data from children under 16.
- Parents/guardians should supervise children and prevent them from submitting Personal Information.
- If we become aware that a child under 16 has provided us with Personal Information, we will take steps to promptly delete such information from our records.
- If you believe a child has submitted Personal Information, contact us at support@digiwards.app to request deletion.
10. Do Not Track
Some browsers send a “Do Not Track” signal. The Services do not track users across websites, but third parties may do so when serving content e.g., for advertising purposes.
11. Advertising and Marketing
- We may show ads using aggregated, non-identifying information.
- Third parties may collect information for targeted advertising through cookies or SDKs.
- Users can opt-out of such tracking where supported.
11.1 Pollfish Surveys
Offer Serving Technology
This app uses Prodege SDK. Prodege is an on-line offer platform, through which, app users are exposed to market research surveys and/or third-party ads (“Offers”). Prodege collaborates with publishers of applications for smartphones in order to have access to users of such applications and address Offers to them. When a user connects to this app, a specific set of user’s device data (including Advertising ID, Device ID, if and where the app-user has enabled access to his/her Advertising and/or Device ID, either through his system’s settings or via a consent-prompt shown to him) and further response meta-data is automatically sent, via our app, to Prodege servers in order for Prodege to be able to serve Offers through our app. Prodege collects and processes your data in accordance with all applicable law requirements. For a full list of data received by Prodege through this app, and for further information on how Prodege processes such data please read carefully Prodege Privacy Policy for Users of Apps collaborating with Prodege available at https://www.pollfish.com/terms/respondent. Your data may be transferred by Prodege to non-EEA countries in accordance with all applicable law requirements, including use of EU Commission Standard Contractual Clauses. Prodege may share such data with third parties, clients and business partners, for commercial purposes. By downloading the application, you accept this privacy policy document and you hereby give your consent for the processing by Prodege of the aforementioned data. Furthermore, you are informed that you may disable Prodege operation at any time by visiting the following link https://www.pollfish.com/respondent/opt-out. We once more invite you to check the Prodege Privacy Policy, if you wish to have more detailed view of the way Prodege works and with whom Prodege may further share your data.
11.2 Playtime (Adjoe)
Playtime (adjoe) is an integrated feature in our app that allows users to earn in-app rewards by playing third-party games. To provide this service, Playtime collects information about the apps installed on your device and your app usage. This data is processed to recommend apps that may match your interests (via system messages) and to calculate the rewards you earn from using those apps.
For full details on how your data is handled, please review the Playtime Data Privacy.
12. Affiliates
We may share data with affiliates to provide related products or services, in accordance with this Policy.
13. Email Marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as described in this Policy or when using a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
14. Links to Other Resources and Third-Party Services
Our Services may contain links to third-party websites, apps, or SDKs (software development kits) that are not owned or controlled by us. These third parties may collect, use, or process your information according to their own privacy policies and practices.
We are not responsible for the content, privacy policies, or practices of any third parties. While we require that such third parties use your information only as necessary to perform services for us or comply with legal requirements, we do not have control over, and are not liable for, their independent actions.
We encourage you to review the privacy policies of any third-party services you interact with, including SDKs integrated into our Services (e.g., for surveys, analytics, or advertising), so you understand how they may handle your information.
Examples of third-party SDKs and services integrated into our Services include (but may not be limited to):
15. Data Security
We use administrative, technical, and physical safeguards to protect Personal Information. However, no transmission over the Internet is fully secure. You acknowledge that:
- Internet security limitations exist beyond our control
- Information may be viewed or tampered with in transit by third parties
16. Data Breach
In the event we become aware that the security of the Services has been compromised or user’s Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Services.
17. Changes to this Policy
We may update this Policy from time to time. Material changes will be communicated by posting the updated Policy on this webpage. Continued use of the Services constitutes your consent to the updated Policy.
18. Acceptance
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.
19. Contact
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@digiwards.app.
In accordance with the GDPR, we have appointed an EU representative for data protection matters:
EU Representative (Article 27 GDPR)
FGND Core GmbH
Hauptstrasse 151, 10827 Berlin, Germany
Email: blobtech@core-privacy.eu
This contact is exclusively for GDPR-related privacy matters and requests from EU supervisory authorities and individuals located in the EU.
This document was last updated on September 22, 2025